A Word on Reliability

The M3 and M3 Pro came with 5-year warranties but the M5S only comes with 3-year warranty. The quick conclusion would be that the M5S must be inferior in some way because Plextor would not give it the same 5-year warranty as before. Plextor is obviously claiming that the change in warranty is only to differentiate their entry-level M5S and a future performance model. I don't doubt that and I even wanted Plextor to provide some differentiation between their SSDs because the M3 and M3 Pro were too similar. Offering different warranties is one good way to do that.

Plextor says that all their SSDs go through the same validation process, regardless of the series. I don't know the exact specifics of their testing methods, but according to their website all SSDs are tested for 20 hours in a high temperature burn-in test. Plextor is also claiming that their average annual failure rate is 0.5%. That's actually believable because according to third party data, Intel has had return rate as low as 0.1% but the 8MB bug increased the rate of returns. I checked NewEgg reviews for Plextor's M3 and M3 Pro and only 4.2% of the reviews (189 user reviews in total) were one or two eggs, which usually indicates a serious problem with the drive. That figure is roughly on-par with Intel's and Samsung's. I didn't calculate the exact figures for them but a quick look at NewEgg shows that their drives have around 3-7% of one or two-egg reviews. Of course, NewEgg user reviews are not the most reliable and the sample is also too small, but they give us some insight of reliability.

Plextor M3

I've been using the 256GB M3 as my boot drive since the review went live and I haven't had a single issue with the drive. One man's experience is of course not enough to declare that a drive is reliable, but I think it's safe to say that at least the M3 and M3 Pro are not plagued with issues. Assuming that the M5S follows the same path, there should be nothing to worry about.

Introduction Inside the M5S and Test Setup
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  • sulu1977 - Thursday, July 19, 2012 - link

    Years ago I read that SSDs can easily last a lifetime of normal use, and if they fail, you never lose any data. Now I'm getting the feeling that they can have a higher failure rate than mechanical HDs. This is very disturbing. What's the real truth here?
  • sheh - Thursday, July 19, 2012 - link

    What worries me is the data retention period. The JEDEC JESD218A standard requires, when powered off, only 1 year of retention for Client class drives, and 3 months for Enterprise. This can be higher or lower depending on temperature. I suppose real flash exceeds that, and I suspect drives actively "refresh" stored data when they're powered on, but that's just a guess.

    I'd like to see an AnandTech article on SSD reliability, including retention, write endurance, trends as manufacturing processes get smaller, SLC/MLC/eMLC/TLC, etc.
  • sulu1977 - Thursday, July 19, 2012 - link

    Just curious; how many of you would be willing to put priceless photos on a SSD and store it in a drawer for 5 years?
  • sheh - Thursday, July 19, 2012 - link

    There's a lack of info on data retention, so no.
  • flensr - Thursday, July 19, 2012 - link

    How come SSDs seem to always come in 9.5mm when that means you can't use them in many of the newer thin laptops? a 7mm drive can come with a super cheap plastic shim that would make them fit into a 9.5mm chassis, but you can never fit a 9.5mm drive into a 7mm chassis. 9.5mm is a stupid size for an SSD, period. If the SSD is put into a desktop, tower, or HTPC case then the height doesn't even matter at all, and 7mm drives can fit into any laptop using the 2.5" format, normal, slim, or even the less common 12mm height ones.

    Reviews ought to point out that these 9.5mm drives are totally worthless for upgrading many many laptops now that the slim drives are becoming much more common. Maybe the SSD manufacturers will figure out that there is really no reason at all to make ANY 9.5mm drives, since a simple plastic adaptor will make a 7mm drive fit snugly into a 9.5mm chassis while maintaining compatibility with many more laptops overall.
  • scbdpa - Thursday, July 19, 2012 - link

    the m3 pro is 7mm. maybe the m5pro will be, too
  • ggathagan - Thursday, July 19, 2012 - link

    Why the vitriol?
    It makes you sound like a 12-year-old gamer on Xbox Live.

    He states the thickness on the 3rd page of the review.
    Given that there are many,many more laptops that CAN use the thicker drives, I don't know why you feel that extra attention needs to be given to that particular spec.

    While it may be over the minimum thickness needed for an SSD, the size has been around ever since the laptop hard drive has existed.
    I suspect that whoever 1st brought this type of SSD to market simply stuck with the same form factor and everyone else just followed suite.
    I doubt a different height was even considered until notebook manufacturers started getting serious about notebook thickness and someone had a light bulb go off in their head.
  • flensr - Friday, July 20, 2012 - link

    Why the vitriol? You prove my point completely in your post. None of your "reasons" make any sense if they put any thought into it, and a 7mm drive would fit into ALL laptops, not just "many many more". So a smart intelligent design choice would lead to compatibility with "all", rather than not thinking about it at all which leaves a growing number of potential customers with a sharply reduced set of options.

    Hmm. I think that just about defines "stupid" when it comes to marketing and design. Hence, my description of the design as "stupid".

    As for what it "sounds like", you sound like a fanboi defending a stupid no-thought-involved design choice simply because the stupid decision doesn't impact you personally yet. You can try to explain it away all you like, but the fact remains that building 9.5mm SSDs excludes a growing percentage of the potential SSD customer base for no reason.

    Making it worse, even among companies that do sell 7mm height drives, there is no standard for putting this in the specs. One or two sellers list "7mm" as a height, some go with something like "0.28 inches", and at least one simply describes their drives as "thin enough for slim profile laptops".

    I'd have purchased at least 3 SSDs for my laptops by now, except that every time I start looking I find some lower-end ones listed as 7mm, some overpriced ones listed as "super slim on a diet!!!111one", and some with no thickness listed whatsoever that are out of stock yet which I know from a good review are the right size. After a while I put a "notify me" flag on one and give up. That's 3 drives I didn't purchase because the SSD manufacturers are building and marketing drives that exclude me, for no real technical reason. It is as if they don't want me to buy their drives. So I haven't yet. Maybe someday I'll go shopping for an SSD that got a good review, and it'll be competitively priced and have right in the specs "7mm height", and it'll be in stock. I'll buy right then. So far it's been a fight just to identify what size the drives actually are because they keep using the weird 9.5mm height for most drives and seem intent on hiding which drives are 7mm.
  • waldojim42 - Saturday, July 21, 2012 - link

    Not sure what specs you need for a 7mm drive, but the M3 is 7mm and fits my W520 perfectly.
  • JellyRoll - Friday, July 20, 2012 - link

    The excuse for not disclosing the calculation method for write amplification is weak, at best.
    This calls into question the trustworthiness of the data. Any website that uses 'secret' methods of measurement should be called into question. Does the measurement method favor certain controllers, or types of NAND? Or does advertising revenue affect the results?

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